Managed IT & help desk
Proactive monitoring, patching, and fast support for every computer, tablet, and printer in the building.
IT for Virginia dispensaries
Technology that keeps your dispensary open, secure, and selling.
Cloud9 RVA, powered by the ScribNet team, is a local managed IT provider for dispensaries in Richmond and across Virginia. We look after your computers, network, cameras, and Microsoft 365 so you can focus on your customers.
- Based in Richmond, VA
- On-site across Virginia
- Built for cannabis retail
Everything your dispensary runs on, handled.
One local team for the systems that keep your doors open and your team working.
Vendor coordination & IT planning
One call for your POS vendor, internet provider, and camera company, plus a simple IT roadmap and budget so there are no surprises.
Networking & Wi-Fi
Reliable, segmented networks for the sales floor, back office, and guests, so a customer's phone never touches your business systems.
Security & surveillance
Camera systems, access control, and cybersecurity protections that support your licensing and compliance obligations.
Backup & recovery
Automated, tested backups and a recovery plan, so one failed drive or ransomware attempt doesn't shut you down.
Microsoft 365
Email, user accounts, Teams and SharePoint, multi-factor authentication, and device management for your whole team.
Simple to start. Easy to stay.
No jargon and no long onboarding. Here's how working with us goes.
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1
Free IT check-up
We visit your location, review your network, computers, cameras, and Microsoft 365, and flag what's risky or slowing you down.
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2
Clear plan & flat pricing
You get a prioritized plan and a simple monthly price. No surprise invoices, no long-term lock-in.
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3
We take it from here
We fix the urgent items, monitor everything, and answer the phone when something breaks, so IT stops being your problem.
Local to Richmond. Serving all of Virginia.
We're based in RVA, so for Richmond-area dispensaries on-site help is close by. Further out, we combine remote support with scheduled visits.
Check coverage for your location- Richmond
- Henrico
- Chesterfield
- Hanover
- Petersburg
- Fredericksburg
- Charlottesville
- Hampton Roads
- Northern Virginia
- Roanoke & Southwest VA
- + Anywhere in Virginia
Common questions
Who is behind Cloud9 RVA?
Cloud9 RVA is powered by the ScribNet team. It's how ScribNet serves Richmond and Virginia dispensaries, so you get a local point of contact backed by the same team that stands behind everything we do.
Why a provider that focuses on dispensaries?
Dispensaries have needs a generic IT shop won't expect: surveillance requirements, strict access control, cash-handling areas, and limited banking and cloud options. We design around those from day one.
Do you manage our POS system?
No. Your POS vendor handles the POS software. We make sure the network and computers underneath it are solid, and we work directly with your POS, camera, and internet vendors so you're not the middleman when something breaks.
Can you help us meet security and compliance requirements?
We build and document the technical side, including surveillance, access control, network security, and data retention, so you can show regulators and auditors what's in place. We're not a law firm, so your licensing counsel still confirms the exact rules.
What does it cost?
Managed support is a flat monthly fee based on the size of your location and the services you choose. The check-up is free, and you'll get a written quote before anything starts.
What happens if something breaks during business hours?
Call or message us and a real person responds. Network and internet outages are treated as top priority because every minute down is lost sales.
Book your free IT check-up.
Tell us a bit about your dispensary and what's bugging you. The ScribNet team will reply within one business day.
- hello@cloud9rva.com
- Location
- Richmond, VA · serving all of Virginia